The Insurance Institute of South Africa Company Profile

The IISA is a national registered professional body for the promotion and advancement of knowledge and skills, the maintenance of ethical and professional standards and the general development and progress of its members and of persons in the insurance industry.


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For immediate release


[Johannesburg, 20 June 2016]: The 43rd annual Insurance Conference hosted by The Insurance Institute of South Africa (IISA) alongside The Financial Intermediaries Association of Southern Africa (FIA) and the South African Insurance Association (SAIA), will be held at Sun City from the 24th to the 27th of July.

‘Business Unusual’ is the main theme of this year’s conference, which aims to provide a platform for insurance industry professionals to learn more about the state of the insurance sector, stay up to date with industry trends and connect with peers across the sector.

David Harpur, CEO of The Insurance Institute for South Africa (ISSA), remarks, “Delegates attending the 2016 Insurance Conference are set to learn a great deal that can be passed on to their colleagues and clients,” adding, “The conference will again give global and national leaders in the industry the opportunity to exchange knowledge and engage with topics and challenges that face the industry. The theme ‘Business Unusual’ aims to set the tone for new thoughts and ideas that will break free of limitations set by 2015’s financial challenges that hampered both the growth of the insurance industry and the global economy.”

Industry trends

A host of relevant topics relating to current industry trends, from financial service regulation and the role of the insurance industry in the local economy to social media liability and the impact of climate change in Africa, will be addressed at the conference.

“In terms of industry trends, South Africa faces massive new legislation changes, and regulatory changes are swamping the local insurance industry. Twin Peaks, Retail Distribution Review, SAM (Solvency Assessment and Management) and TCF (Treating Customers Fairly) all contribute to this changing environment. The impact of social media, the sustainability of motor insurance, the lack of third party liability cover, insured vehicles, fraudulent driver’s licenses, fraud and corruption in claims and risks, the emergence of cyber liability issues and skills shortage are just some of the challenges that are currently impacting the industry. The Insurance Conference 2016 will be a prime opportunity to share and gain insights on these,” says Harpur.

Change is a certainty

“Currently the local industry is an a state of change, with new technologies like driverless cars and the advent of UBER set to change the way the industry operates and continues to evolve. The industry must adapt to the changing needs of its customers, who dictate, through their behaviours, that new solutions are to be found and offered by the short-term insurance industry,” comments Harpur, who goes on to say, “The best way the industry can respond to this is to understand its markets and adapt its offerings to deliver on its promise of good insurance cover for risks and methods of prompt and effective claims settlements. Improved customer outcomes must be a top priority for sound financial insurance companies and professional broking firms.”

Due to the global and local attendance at the event, networking opportunities, which lead to many beneficial business relationships, are a significant draw card for professionals wishing to attend. Furthermore, it offers a niche platform for professionals to learn, engage and network with leaders and service providers in the short-term insurance industry. “The 2016 Insurance Conference, which we at IISA are proud to be hosting, is a high-level event and has become a pivotal platform for industry professionals to engage in new ideas around products and services, and to stay abreast of changes in the insurance and business sectors in South and southern Africa. We look forward to looking at things differently this year through the lens of ‘Business Unusual’,” Harpur concludes.

Delegates who attend the Insurance Conference business sessions and who comply with the IISA’s verification procedure will be awarded 11 IISA CPD hours on the advanced level. Furthermore, the conference is open to anyone who is interested in attending.


About the Insurance Institute of South Africa (IISA):

The IISA is the national SAQA registered professional body for the promotion and advancement of knowledge and skills, the maintenance of ethical and professional standards and the general development and progress of its members and of persons in the short term insurance industry.
The Insurance Institute of South Africa is a professional membership institute for the South African short term insurance industry.
Our aim is to promote skills development and professional conduct among members engaged in the insurance industry. We maintain a central body of knowledge and develop and sustain relationships with local and international insurance institutes and industry bodies.

Our members include corporate subscribers and individual professional members. The IISA serves the insurance industry as a whole, with the strongest support originating from the short term market.

The purpose of the IISA is:
• To provide a central organisation to promote efficiency, progress, welfare, knowledge and general development among people in the insurance industry
• To promote and assist the study of insurance
• To exercise control and supervision over the professional standards of members
• To improve the professional status of qualified practitioners and to promote the interests, welfare and advancement of members in general

IISA contact:

David Harpur
Tel: 011 341 9480
Cell: 082 441 4468
Email: davidharpur@iisa.coza

Media contact:

Bridgette Macheke
MoonDawn Media & Communications
Cell: +27 (0)73 400 1549